Essential Information
The principal aim is for you to become a competent and confident user of English in the workplace. As a graduate, you may find yourself working in international and intercultural environments. Therefore, being able to actively participate in meetings and effectively communicate in English in a professional setting is an essential skill.
You will focus on spoken communication such as meetings and discussions, however, select forms of written communication are also covered.
Module Contents
Communication Strategies
- Engaging in and contributing to meetings and discussions in a professional context
- Listening and providing constructive feedback in workplace conversations
- Using functional language to effectively take part in meetings and discussions
Professional Writing Skills
- Composing clear, concise, and effective communicative texts
- Key conventions for professional email communication including essential expressions and phrases
Interpersonal Communication
- Adapting to various communication styles
- Identifying and handling conflict
- Using negotiation skills to resolve disputes
Study Information
The language of instruction is English.